doublebill.design



We are Sarah & Mathieu, two graphic designers who live and work together. We share an eye for detail, a passion for sustainability and a penchant for being organised. 

Books
Posters
Prints
Identities

Shop
View cart

About us



︎ ︎ ︎ 


We are Sarah & Mathieu, two graphic designers who live and work together. We share an eye for detail, a passion for sustainability and a penchant for being organised.


︎ ︎ ︎












Terms and conditions
DESIGN

General

The following Terms and Conditions of Service apply to all products and services provided by Double Bill Design (hereinafter referred to as ‘the designer’) and in the event of any dispute are governed by the laws of Belgium.

All work is carried out by the designer on the understanding that the client has agreed to these terms and conditions.

Copyright is retained by the designer on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of designs is presented and one is chosen
for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of the designer, unless specifically agreed in writing.

Project acceptance

At the time of proposal, the designer will provide the customer with a quotation by email. A copy of the quote is to be signed and dated by the customer to indicate acceptance and should be returned to the designer
via email.

Design charges

Charges for design services to be provided by the designer are set out in the quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate, indicating acceptance of the Terms & Conditions, a non-refundable payment of 30% of the quoted fee will become immediately due.

The remaining 70% of the project quotation total
will be due upon completion of the work immediately
after delivery.

Source files

We will supply proofs and PDF files as appropriate for printing, or other graphic files as detailed in the job scope or request.

Charges for design work do not cover the release of our copyright design source files, including but not restricted to indd, psd, ai, pdf, jpg, png or other source files or raw code or fonts; if the client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or ‘buy-out’ charge.

Payment

The customer will be provided with an invoice immediately after final publication. At this time the remainder of the amount due will become payable within 14 to 30 days of the invoice date. Payments should be made in euros to the bank account provided on the invoice.

Accounts which remain outstanding for 30 days after the date of invoice, will incur late payment interest charge of 8% on the outstanding amount.

Copyrights and trademarks

By supplying text, images and other data to the designer for inclusion in the customer’s printed materials or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by the designer on behalf of the customer, will remain the property of the designer and/or its suppliers unless otherwise agreed in writing. A licence for use of the copyright material is granted to the customer solely for the project defined in the scope or request and not for any other purpose.

The customer may request in writing from the designer, the necessary permission to use materials (for which the designer holds the copyright) in forms other than for which it was originally supplied, and the designer may, at its discretion, grant this and may charge for the additional usage. Such permission must be obtained in writing before any of the aforesaid artwork, images, text, or other data is used.

Any software, code, plugin or other third party material used in a web or digital project remains the property of the creator and any ongoing licence fees or fees for upgrades are the responsibility of the client, not the designer.

By supplying images, text, or any other data to the designer, the customer grants the designer permission to use this material freely in the pursuit of the design only.

The customer agrees to fully indemnify and hold the designer free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.






Alterations

The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.

The customer also agrees that the designer holds no responsibility for any amendments made by any third party, before or after a design is published.

Licensing

Any design, copywriting, drawing, idea or code created for the customer by the designer, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of the designer and any of its relevant sub-contractors.

All design work – where there is a risk that another party make a claim – should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.

The designer will not be held responsible for any and all damages resulting from such claims. The designer is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold the designer responsible for any such loss or damage. Any claim against the designer shall be limited to the relevant fee(s) paid by the customer.

Data formats

The client agrees to the designer’s definition of acceptable means of supplying data to the company.

Text is to be supplied in electronic format as standard
text (.txt), MS Word (.docx) or via e-mail, WeTransfer or shared Dropbox folder.

Images which are supplied in an electronic format are to be provided in a format as prescribed via e-mail, WeTransfer or shared Dropbox folder. Images must be of a quality suitable for use without any subsequent image processing, and the designer will not be held responsible for any image quality which the client later deems to be unacceptable.

Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration of images.

Design project duration

Any indication given by the designer of a design project’s duration is to be considered by the customer to be an estimation. The designer cannot be held responsible for any project over-runs, whatever the cause.

Design credits

The customer agrees to allow the designer to place or remove a credit on printed material, exhibition displays, advertisements and/or a link to her website. The customer also agrees to allow the designer to place the work on their own website for demonstration purposes and to use any designs in its own publicity and portfolios.

Cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, the designer will need formal notification via email. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 14 days. Please note: any cancellation which is not formally confirmed in writing and received by the designer within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

Acceptance of terms and conditions and quotation

The placement of an order for design and/or any other services offered by the designer, by email, is deemed to
be acceptance of these terms and conditions.

An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement
to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory
and the designer.